At Ohora Mauritius, accessible from https://ohora.mu/, protecting your privacy is one of our main priorities. This Privacy Policy document explains the types of information we collect from you, how we use it, and how you can control your data.

1. Information We Collect

We collect both personal and non-personal information when you use our website. The types of information include:

1.1 Personal Information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details

• Any other information you voluntarily provide through our forms or surveys

1.2 Non-Personal Information:

• Browser type

• IP address

• Device information

• Pages visited and time spent on the site

• Referring website or service

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders

• To improve our website and services

• To provide customer support

• To send updates, promotions, and offers (only if you opt-in)

• To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, delivery services, and IT support.

• Legal Obligations: If required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, sale, or acquisition of our business.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure Sockets Layer (SSL) encryption for transactions

• Regular security audits

• Restricted access to personal data

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Update or correct inaccurate information.

• Deletion: Request the deletion of your personal data.

• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at privacy@ohora.mu.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Understand your preferences

• Provide personalized content

• Monitor website performance

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when visiting them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: cs@ohora.mu

Thank you for trusting Ohora Mauritius with your personal information. Your privacy matters to us.